Terms of Service

1. Agreement to Terms

By accessing or using Brandmatic's platform and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Brandmatic is a brand operated under Viselio.ai, founded and operated by OJ Paranone ("we," "us," "our").

2. Description of Services

Brandmatic provides AI-powered business services, including but not limited to:

• AI Website Builder: Template-based websites hosted on Vercel
• Business Automation: AI agents that automate business workflows
• Social Media Management: AI agents that draft, schedule, and publish social content
• Lead Generation: AI-powered lead qualification and outreach assistance
• Business Analytics: Performance dashboards and ROI reporting

Services are provided through a subscription model and subject to the terms below.

3. Eligibility & Account Terms

3.1 Age Requirement

You must be at least 18 years old to use Brandmatic. By creating an account, you represent that you are 18 or older.

3.2 Accurate Information

You agree to provide accurate, complete, and up-to-date information when creating an account. Providing false or misleading information may result in account termination.

3.3 One Account Per Business

Each business entity is entitled to one account. Creating multiple accounts to circumvent pricing or usage limits is prohibited.

3.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Pricing, Billing & Payments

4.1 Pricing Model

Brandmatic is priced on a per-agent basis at $125/month per AI agent. Bundle discounts and annual billing options are available.

4.2 Payment Processing

All payments are processed through Polar.sh. We never store your credit card information directly.

4.3 Cancellation Policy

• Monthly subscriptions: Cancel at any time. No refunds for partial months. Access continues through the end of the billing period.
• Annual subscriptions: May be canceled within 14 days of purchase for a full refund. After 14 days, annual plans are non-refundable.

4.4 Failed Payments

If payment is not resolved within 7 days of a failed charge, your account may be suspended. Access is restored upon successful payment.

5. Free Website Included with Subscription

5.1 Website Provision

An active Brandmatic subscription includes a free business website built from Brandmatic templates and hosted on Vercel.

5.2 Attribution Requirement

All Brandmatic-hosted websites must include a "Powered by Brandmatic" footer link. Removing or obscuring this link is a violation of these Terms.

5.3 Website After Cancellation

Your website remains live for a 30-day grace period after cancellation, then taken offline. You may request a website export within that window.

6. AI Agents — Important Disclosures & Limitations

6.1 AI Errors & Client Responsibility

AI agents may produce errors, omissions, or outputs that don't meet your expectations. You are responsible for reviewing AI agent outputs before acting on them or publishing them.

6.2 Social Media Posts

If you enable auto-posting, you accept the risks associated with publishing AI-generated content without prior review. Brandmatic is not liable for any consequences arising from published social content.

6.3 No Guarantee of Business Results

Brandmatic does not guarantee specific business results, revenue increases, or ROI. ROI estimates in dashboards are projections — they are estimates, not guarantees.

6.4 Not Professional Advice

AI agent outputs do not constitute legal, financial, tax, medical, or any other form of professional advice. Consult qualified professionals for decisions in those domains.

7. Content Ownership

You retain ownership of your business content, brand assets, customer data, and website customizations. Brandmatic is granted a limited, non-exclusive license to process your content solely for the purpose of delivering subscribed services.

Brandmatic may use anonymized, aggregated, de-identified data for product improvement and benchmarking. This data cannot be used to identify you or your business.

8. Prohibited Uses

You agree NOT to use Brandmatic to:

• Engage in or facilitate any illegal activity
• Send spam or unsolicited messages in violation of applicable law
• Harass, threaten, or harm individuals
• Commit fraud, deception, or impersonation
• Scrape, reverse-engineer, or extract our AI systems
• Violate the intellectual property rights of any third party
• Generate or distribute misinformation, hate speech, or harmful content

Violations may result in immediate account termination without refund.

9. Service Level & Availability

Brandmatic provides service on a best-effort basis. We do not currently offer a guaranteed SLA. We strive for high availability but do not guarantee uninterrupted access. Brandmatic is not liable for service interruptions caused by events beyond our reasonable control.

10. Termination

You may cancel your subscription at any time through account settings. We may suspend or terminate your account for violations of these Terms, non-payment, or any activity that may harm Brandmatic, our clients, or third parties.

Following termination, you have 30 days to request an export of your data.

11. Limitation of Liability

11.1 Liability Cap

To the maximum extent permitted by applicable law, Brandmatic's total liability for any claims shall not exceed the total fees you paid to Brandmatic in the 12 months preceding the claim.

11.2 No Indirect Damages

Brandmatic is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, data loss, or reputational harm.

12. Indemnification

You agree to indemnify and hold harmless Brandmatic, Viselio.ai, OJ Paranone, and their affiliates from any claims, damages, or expenses arising from your use of the Service in violation of these Terms or applicable law.

13. Dispute Resolution

13.1 Informal Resolution First

Before initiating any formal proceeding, you agree to contact us and make a good-faith effort to resolve the dispute informally for at least 30 days.

13.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in Michigan.

13.3 Class Action Waiver

You waive any right to participate in a class action lawsuit or class-wide arbitration against Brandmatic.

13.4 Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law provisions.

14. Changes to These Terms

We may update these Terms at any time. For material changes, we will provide at least 30 days' notice via email before the new terms take effect. Continued use after that date constitutes acceptance.

15. Contact Us

Questions about these Terms?

• Email: hello@brandmatic.ai
• Company: Brandmatic / Viselio.ai
• Operated by: OJ Paranone